FAQS

Q:) How do I take care of my Jewelry?

Jewelry must be kept dry. Keep your jewelry in the box when not in use. . If your climate is humid, place a small packet of Silica dust in your storage area.

DO NOT store jewelry with rubber products. Always remove jewelry when using cologne, perfume, or other chemicals.

Chlorine gas can permanently damage or discolor your gold jewelry, especially at high temperatures. Gently clean gold or vermilion jewelry with a soft polishing cloth. Never overpolish jewelry, as it can ruin the finish.

 

Q:) Are your products personalized?

We try to ensure that all of our products are customizable. Please check the title of the product as we usually mention this there.

Q:) How do I send you my custom photo for my order: 

Write your order number and send your photo to [email protected] or select contact us

Q.) HOW LONG WILL IT TAKE TO SHIP MY ORDER?

Shipping times vary from product to product. Fully customizable products take a little longer due to the careful production of your needs.

Q:) MY PERSONAL INFORMATION IS IT SAFE?


We adhere to the highest quality standards. We DO NOT sell or market your data to any third parties. 

Secure socket layer (SSL) technology  is extensively used on the Internet for payment processing, and encrypts your credit card information during transmission. Your credit card information is used just to execute the desired transaction and is not saved.